General Information

When and where is the ICUEE 2017 show?
October 3 - 5, 2017 at the Kentucky Exposition Center, 937 Phillips Lane, Louisville, Kentucky 40209               

Show Hours:     
Tuesday, October 3                         8:30 am – 5:00 pm EST
Wednesday, October 4                  8:30 am – 5:00 pm EST
Thursday, October 5                       8:30 am – 2:00 pm EST

Can I reserve a meeting room at the show? 
ICUEE has allocated a limited number of meeting rooms at the Kentucky Exposition Center for meetings, offices, storage, hospitality or entertainment. If you intend to use the space for training or education, the content of your program must be reviewed and approved by Show Management. All rules and regulations for the utilization of meeting space shall be determined by Show Management. Requests for reserved space should be submitted via a meeting/function space reservation form.

Badge Registration

When does registration open? 
 Registration open May 16, 2017 at 11am CST.

Do exhibitors receive any free badges? 
 Yes, exhibitors receive free badges based on their booth size. More information can be found on the Exhibitor Registration Page.

How much are exhibitor badges?

  
  Early Bird
  Through Aug 25
  Advance
  Aug 26 - Oct 2 
  Show Days
  Oct 3-5

  Exhibitor Badges &
  Spouse/Children 18+

$25 $39  $69

Where do I get my badge? How can I register guests to the show? 
 You can visit the attendee registration site to register any non-exhibit staff that want to attend.

Badges will not be mailed in advance. You can pick up your badge at the airport or onsite at registration area in the North Wing Lobby during onsite registration hours. If you registered in advance, present the barcode in your confirmation letter at the badge pick-up counters located at the airport or in North Wing Lobby. Your badge and tickets will automatically print.

Photo ID (driver’s license, passport or government issued photo ID) required. You are allowed to pick-up multiple badges within your group by providing their barcodes.

What if I misplace my badge? 
To get a replacement badge you must pay the same fee originally paid when you registered.

Hotels & Travel

When can I make room reservations through the ICUEE Hotel Block? 
 General housing or hotel reservations through the ICUEE 2017 official housing block will open to the public Mid-May.

Are there alternate options once the hotels start filling up? 
 Please check the Exhibitor Hotel Page on the show website to see some alternate suggestions if you are having difficulty with room availability. Note that the optional properties are not official partners with ICUEE and the show has no control on rates or policies.

Exhibitor Education

What helpful Exhibitor Webinar Sessions are available? 
 Are you wondering about show services, sponsorships or how to staff your booth? Go to the Exhibitor Education page to take advantage of a wealth of free information including upcoming webinars (live) and on-demand webinars (recorded). New webinars will continue to be added so check back often!

My Exhibit

I am thinking about exhibiting at this year’s show, so what should I do first? 
 Look at the Exhibitor Prospectus to help determine if the ICUEE show is a fit for your company. If it is a fit, fill out the online request for exhibit space information and one of our exhibit sales specialists will contact you to discuss and send you a space application.

How can I update my company information and add product categories for the online directory? 
 You can update your Exhibitor Listing at any time by logging into your Exhibitor Dashboard.  Every exhibitor receives a username and password from service@mapyourshow.com with login information for your company. If you cannot locate the email, use the “Forgot ID or Password” option to resend your password, call Map Your Show at

(888) 527-8823 or contact Exhibitor Customer Service at (800) 867-6060.

Are there any free options to market my booth?
Yes, there are a number of ways to showcase your presence at the show:

What kind of sponsorships are available?
Please see the ICUEE Sponsorship Opportunities for up-to-date sponsorship availability information. Contact your Account Executive with questions or for further details.

Whom can I contact with questions about payments, invoices, resending password information or general questions regarding my space?
You can contact Customer Service by email at customerservice@icuee.com or by phone at (800) 867-6060 Monday - Friday, 8:00 am - 4:00 pm CST.

What if I need to cancel my booth space?
Any notice of cancellation of exhibit space by an exhibitor must be made in writing to Exposition Management. This cancellation policy does not depend upon whether the exhibit space is re-sold or re-assigned.

  • At no time will the deposit (50% of space cost) be refunded to an exhibitor canceling space.
  • Any company that paid in full and cancels exhibit space before May 1, 2017 automatically loses the initial 50% deposit. The remaining balance paid to ICUEE will be refunded. 
  • Any company that cancels exhibit space on or after May 1, 2017 will not receive any refund due to the late date in which Exposition Management was informed of the cancellation.